We tailor our services to you

Our service offering is full spectrum because we know that the suite of services you will need to build a brilliant website are unique.

Our services

At pathwwway we know it's not easy to turn your vision into online reality. It takes work and expertise to build a high quality website that your consumers will love. It can also take time.

We're here to help you make sure that your website matches your ambitions. That it's intuitively navigable. That they're flexible enough to scale as you grow. That the analytics are there to support your BI.

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Website production

Unless your website is built to optimise your customer experience, your users will go elsewhere. It's a busy marketplace and there are lots of operators looking to take away your customers.

Everything we do is built around creating high quality experiences for your customers.

Web design

Brilliant designs brings rewards time and time again. It's the gift that keeps on giving. Creating a world-class experience starts with design.

This is where pathwwway comes in.

We can provide the web design, user interfaces, banners and promotional materials that bring your customers back time and time again.

Content management

Our web development team works with you to build engaging content.

Once your site is launched, managing your content is as easy as editing a Word doc. Supporting multiple languages, we enable you to build your brand and revenues through a bespoke interface.

Hosting and IT support

We fulfill our customers’ infrastructure and hosting needs with Dedicated and VPS servers, state of the art hardware, eco-friendly cooling and power systems and peering with the most important Internet providers in Europe, America and Asia.

We offer highly advanced IDS (Intrusion Detection Systems) and IPS (Intrusion Prevention Systems), Juniper Firewalls, WAF (Web Application Firewalls) and adaptive DDoS mitigation systems to help you create a safe and trustworthy online platform.

Customer retention

Customer retention is the lifeblood of every business. But in a hugely competitive environment, customer retention becomes paramount. Unless you know how to engage with your customers, unless you know how to connect with them, to speak with them you will struggle to retain your customers.

At pathwwway we can help you turn your data into a goldmine. We understand the particular challenges that licensed operators face to engage their customers - and keep them engaged.

Customer retention

Once you have customers on your site, the last thing you need is a blind spot where you lose sight of your customers' activities. You need to be able to understand what works, what doesn't and how to keep your customers engaged.

With pathwwway you'll get a complete overview of your customer's activity.

Our services enable you to maximise your customers' lifetime value. Improve your conversion and reaction rates. Resolve any issues in real time.

Digital sales

Deciding how to optimise your marketing mix isn't easy. How to spot key touch points with your customers isn't simple in the cross-channel age.

Our services allow you to manage bonuses, promotions and incentives for your customers – all in real time. Multi channel strategy and delivery allows you to optimise your customers' experience.

Support and sales team

Our sales and support team can support you through the entire customer lifecycle. From sign-up to withdrawal, pathwwway takes the pain out of customer support.

The pathwwway team is there 24/7 and 365, meaning your customers are never neglected.

Whether it's a phone call, live chat or email, we’re always there when your customers need us.

Project Management

Your goals are our priority! Pathwwway is there every step of the way, from planning the best solution, finding the fastest and most efficient way to get there and coordinating every step of the way. Our dedicated, experienced Project Managers are there to initiate, plan, execute, control and finalize your projects to make sure you get the best results in the shortest timeframe possible!

Initiation

Once a solution is approved, a project manager is appointed to deliver the task in hand.

At this point the main deliverables and participating work groups will be identified, and the project team will start to evolve.

Planning

Our next stage is to formulate a solid plan, with the provision of quality targets, assurance, plus control measures as well as documenting all criteria so as to ensure acceptance from our customer.

Execution

Once our plan is put into motion, all work commences with a focus on maintaining control and proper communication, to ensure the project is managed to the highest standard, until the customer accepts the solution and the project is ready to be finalized.

Product testing, reporting and business intelligence

Crafting high quality products requires many things: dedication, passion and proper analysis.

You bring the dedication and the passion. pathwwway brings the analysis you need to translate this into the world-class products your customers know and love.

Whether you need product testing, reporting or BI, let us know how we can help you.

Product testing

Unless you can iterate through smart testing your products will be leaving money on the table. They won’t be optimised for your customers, and they won’t deliver the premium quality experience your customers demand.

Your mission is to create the highest quality content for your customers. To be the best requires intelligent testing. It needs A/B testing and product optimization.

pathwwway is here to help you test, iterate and optimise your products so that your customers come back time and time again.

Reporting

Unless you can see what is going on ‘under the hood’ of your business, you won’t know which areas to target, which to improve or which to cut. You’re operating with a blindfold, unless you have sophisticated reporting and analysis.

With pathwwway you can report and measure your profitability in real time.

Business intelligence

Unless you are able to gather, cut and analyse your data, you are losing a potential goldmine of valuable information.

pathwwway can help you turn the data you have into actionable insight.

pathwwway's business intelligence can be the platform to the growth you desire.

We have the best solutions for your company

If getting on top of your market is what you're looking for, pathwwway is the answer. Don't miss out on professional services that will transform your company into a market success.

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